Rental Agreement

 This Agreement shall be between you the “Client”: and Klein's Rentals, LLC (“Kleins”). Kleins remains the sole owner of all of its rental equipment.  Kleins is not offering for sale, and the Client is not purchasing the rental equipment. Items for purchase are clearly marked on the website and online store as “PURCHASE”. The client hereby acknowledges that the equipment shall be for personal use only.  By signing and accepting the terms and conditions of this rental agreement, the Client acknowledges that they have read, understood and agree to the terms stated below. 

Reservations and Payment of Rental Fees

The Client's reservation is attached hereto and incorporated by reference. Payment is due by credit, debit card, or PayPal at the time of making the reservation. The Client agrees to allow Kleins to make alterations, adjustments, and additions to the form of payment for the purposes of crediting, refunding, and charging for any service or fee associated with their reservation. Kleins will confirm your reservation by phone, text, WhatsApp, and/or email within 24 hours. Clients should contact Kleins if a confirmation email is not received within 24 hours of placing a reservation online or over the phone. The colors and brands of products may vary from the images shown.

Delivery, Possession and Usage

At the time of reservation, the Client will specify the name and location of the Orlando resort, hotel or vacation home where the rental item(s) will be delivered and retrieved. Client understands that delivery/return pick up locations and procedures may vary based on their chosen location. The exact time and location of both deliveries and the return pick up will be communicated via phone, text, WhatsApp, and/or email to the client. If the client is unsure as to the location of the delivery or the return pick up, the client agrees to contact Kleins to clarify. The Client understands that delivery and return are based on addresses in the immediate Orlando area with addresses in the cities of : Orlando, Kissimmee and Davenport. Addresses outside of these cities may incur an additional delivery fee.

The Client agrees and understands that all requests for changes to the existing reservation must be made at least 72 hours before the agreed delivery time in said reservation. 

The Client agrees that if no contact is made within 24 hours of the agreed delivery date, the Client accepts possession of the rental item(s) and its responsibilities during possession. If an attempt is made to deliver rental items to a property and the Client is unavailable or the Client has provided the incorrect delivery location resulting in a 2nd trip to redeliver,  a $55 re-delivery fee may be applied at Klein's discretion.

The Client agrees that they have made every effort to verify that their desired delivery and return locations are within the stated delivery area and that this location is serviced by Kleins. The Client agrees that any reservation may be altered or canceled at any time at Klein's discretion if the desired location is not in the delivery area as stated. The Client understands that any rental item returned to a location outside of our stated delivery area may incur a $125 fee at Klein's sole discretion. If the client has traveled outside of our delivery/pick up area and is unable to return, it is the client's responsibility to ensure that all items rented and items associated with the rental are returned to Kleins on the original return date by means of taxi, rideshare services, courier or freight shipping ( FedEx, UPS, USPS, etc..). All charges for any such return shall be the sole responsibility of the client.

The Client agrees that any reservation may be altered or canceled at Klein's discretion. The Client agrees to maintain possession of the rental item throughout the course of their rental period. Rental items are to be kept secure when not in use ( i.e. hotel room, vehicle ). Items are not to be left with bell stands or luggage rooms for daily storage. Items found with bell stands or luggage rooms may be considered abandoned or returned early and are subject to pick up.

The Client agrees to inform Kleins immediately of any defect or malfunction while in use. Once notified, Kleins will make every effort to remedy the issue in a timely manner. The Client agrees to only use the rental item for its intended purpose in a manner for which it was designed. 

The Client agrees that violations of this agreement may result in the termination of the rental. Kleins reserves the right to terminate a rental based on evidence of abuse or violation of any and all parts of this agreement. Client agrees to surrender any and all rented equipment and accessories to Kleins upon request from Kleins. Kleins may, at its sole discretion, refund any portion of a rental that it deems necessary to terminate.

Returning Equipment

It is the responsibility of the Client to ensure that all rental items are available for pick-up at the designated location on the date and time specified in the reservation. All rental items are to be available for pickup at your vacation home, returned to the bell stand or registration desk at the resort or hotel listed in the confirmation message. At no time should any rental item ever be left in the guests' room/home after check out. Rental items left in rooms will incur a $250 recovery fee. Rental items being returned from vacation homes, we prefer for someone to be available for pick up at the vacation home. (Please note: If pick up is scheduled for a morning return, pick up may occur from 7am to 10am, depending on the location, additional area pickups and driver availability). Client agrees to contact Kleins in the event that the rental item(s) are returned earlier than the agreed upon date of return.

Client agrees to contact Kleins in the event of a delay in returning rental item(s) at the agreed upon time. It is the sole discretion of Kleins as to whether a grace period may be granted. A $55 fee may be applied for return trips to pick up rental items if not returned at the agreed upon time as listed in the rental reservation or prearranged with Kleins.

Damages to or loss of Equipment

The Client shall accept for use, as is, the rental item(s) listed in the reservation, and accept full responsibility for the care of the equipment while it is in the Client's possession.

The Client is responsible to pay the full replacement value of any rental item(s) rented under this Agreement that is not returned to Kleins at the end of the agreement. The Client also agrees to authorize the replacement cost of each rental item(s) to the Client's credit card in the event that the rental item(s) is not returned. In the event that an item(s) has been recovered after the client has been charged, a partial refund of the replacement charge will be issued to the client.

The Client is responsible to pay the replacement cost of any lost parts or accessories, whether paid for or provided free of charge. 

The Client is responsible for the loss, theft, damage or destruction of the rental item(s) and agrees to pay the full replacement value for the rental item(s). The Client also agrees to authorize the replacement cost of the rental item(s) to the Client's credit card.

The Client agrees to return the rental item(s) in the same condition as it was delivered, and to report any loss, theft, damage or destruction to the rental item(s) immediately to Kleins.

Cancellation

A full refund will be given to all cancellations made two weeks or more prior to your rental date. 

Liability Waiver

By accepting and using the rental equipment, the Client and any user, acknowledges that the rental equipment is being used at their own risk.  Kleins hereby makes no warranties with respect to the rental equipment, and Kleins hereby specifically disclaims all warranties, whether express or implied.

Kleins and its employees, owners and affiliates will not be responsible for accidents, injuries or damages caused directly or indirectly by the use or misuse of the rental equipment. 

The Client and any user agrees to hold harmless Kleins and its employees, owners and affiliates, from any liability, injury, death, property loss or damage which may result directly or indirectly from the use of the rental equipment  

This Agreement is governed by the laws of the State of Florida.