Terms and Conditions

Klein’s Rentals, LLC Terms and Conditions

Introduction

This Agreement is established between Klein’s Rentals, LLC (“Klein’s”) and the “Client,” who is defined as any individual or entity engaging in transactions with Klein’s. This includes renting equipment, purchasing items marked as “PURCHASE” on Klein’s website and online store, or utilizing any of Klein’s provided services.

Klein’s holds exclusive ownership of all rental equipment, distinguishing these from items available for purchase. The equipment provided under this Agreement is primarily intended for personal use by the Client.

By engaging in any form of transaction with Klein’s — whether it be renting items, purchasing available products, or utilizing any of the services offered by Klein’s Rentals, LLC — the Client explicitly and unreservedly agrees to adhere to and be bound by the Terms and Conditions as detailed in this contract. Acceptance of these terms indicates the Client’s thorough understanding and agreement to comply with all conditions and stipulations herein detailed, acknowledging their role and responsibilities as the Client in this contractual relationship.

Reservations and Payment

Reservation Incorporation: The Client’s reservation details are integral to this Agreement.
Payment Method: Payments via credit/debit card or PayPal are required at reservation time.
Payment Authorization: The Client permits Klein’s to adjust payment methods for services or fees linked to the reservation.
Confirmation: Klein’s confirms reservations within 24 hours via phone, text, WhatsApp, or email. Clients must contact Klein’s if confirmation is not received within this timeframe.
Product Variability: Actual product colors and brands may differ from website images.

Delivery, Possession, and Usage

Delivery Locations: The Client specifies Orlando-area delivery and return locations at reservation time. Addresses outside Orlando, Kissimmee, and Davenport may incur additional fees.
Change Requests: Reservation changes must be made 72 hours before delivery.
Responsibility for Possession: Clients assume responsibility 24 hours after the scheduled delivery, even without direct contact.
Re-delivery Fee: A $55 fee may apply for re-delivery due to client absence or incorrect location provision.
Location Verification: Clients are responsible for ensuring their locations are within Klein’s service area. Reservations may be altered or canceled by Klein’s if outside this area.
Return Responsibilities: Clients must return items to Klein’s directly if outside the pick-up area. All associated costs are the client’s responsibility.
Usage: Rental items must be used as intended and secured when not in use. Klein’s must be informed of any defects or malfunctions.
Rental Termination: Klein’s reserves the right to terminate rentals for agreement violations, with equipment surrender required.

Returning Equipment

Return Procedure: Clients are obligated to ensure that rental items are prepared and available for pickup in accordance with the specifics outlined in the reservation details. It is understood by the Client that rental items will be considered not ready for pickup if Klein’s attempts to collect the rental items at any point within the timeframe stipulated by the agreed reservation details, and finds the items unprepared for retrieval. Failure to comply with these conditions will result in a $250 recovery fee. This fee is imposed to cover the additional efforts and resources required by Klein’s to manage the recovery of unprepared rental items. Klein’s reserves the right to charge this fee to the client’s method of payment provided at the time of booking.
Amendment to Service or Rental Terms: Clients are required to notify Klein’s via email of any changes regarding return delays, rental or service extensions, or adjustments to the initially agreed-upon delivery or pickup dates, no later than 48 hours before the scheduled time. Should a client fail to provide such notification within the specified timeframe, and rescheduling a delivery or pickup becomes necessary, a fee of $55 will be applied. Klein’s reserves the right to charge this fee to the client’s method of payment provided at the time of booking.

Damages and Loss

Responsibility for Equipment: Clients accept responsibility for rental items’ care and condition.
Replacement Costs: Clients are responsible for the immediate full replacement cost of unreturned or damaged items, chargeable to their credit card. This cost is determined based on the market value of the item at the time of the loss or damage, ensuring fair compensation for replacement. Payment of these costs is due immediately upon assessment and will be charged directly to the client’s provided credit card without delay.
Condition at Return: Items must be returned in the condition received, with any damages or losses reported immediately.

Cancellation

Non-Holiday Periods: Klein’s requires Clients to provide notification of cancellation at least two weeks prior to the scheduled rental start date during non-holiday periods. This policy enables Klein’s to effectively manage its inventory and efficiently accommodate other Clients.

Holiday Periods: During Jewish or secular holiday seasons, Klein’s necessitates that Clients cancel a minimum of one month prior to the rental start date. The holiday periods generally witness a surge in demand for Klein’s services, and this advance notice is crucial for the company to organize and deliver the best possible service to all its Clients.

Reservation of Rights: Klein’s explicitly reserves the right to determine the designation of holiday and non-holiday periods. Furthermore, Klein’s retains the discretion to adjust pricing at any time, as deemed necessary. This flexibility is essential for us to respond to market dynamics and ensure the highest quality of service for all our Clients. Clients will be duly informed of any such changes as per our commitment to transparency and customer satisfaction.

Liability Waiver

Clients use rental equipment at their own risk. Klein’s disclaims all warranties and is not liable for any accidents, injuries, or damages arising from equipment use. Clients agree to indemnify Klein’s against any related liability.

Golf Cart Rental Agreement

This section includes specific terms for golf cart rentals, emphasizing client responsibility for the cart’s condition, lawful usage, and return procedures. Charges for damages, alterations, or improper use are outlined, along with maintenance responsibilities for longer-term rentals.

Jurisdiction

This Agreement is governed by the laws of the State of Florida.

Golf Cart Rental Specific Terms

Acceptance of Condition: The Client acknowledges the golf cart’s good condition at the time of delivery.
Ownership and Authorization: Title remains with Klein’s. Only authorized parties may use the cart at designated locations.
Disclaimer: Klein’s is not the manufacturer and offers no warranty against defects.
Unsafe Condition Protocol: The Client must discontinue use and return the cart if it becomes unsafe or in disrepair.
Return Obligations: The Client must return the cart in good condition, barring ordinary wear and tear. The Client is liable for any loss of keys, parts, or attachments.
Klein’s Liability Limitation: Klein’s is not liable for any loss, delay, or damage due to cart defects.
Indemnification: The Client indemnifies Klein’s against all losses or damages resulting from cart operation, handling, or transportation.
Legal Obligations: The Client must notify Klein’s of any legal actions affecting the cart and indemnify Klein’s against all related losses.
Rental Period Compliance: The Client must adhere to the rental period and is liable for additional charges or legal fees for non-compliance.
Rate Adjustments: Klein’s may adjust rates for late payments.
Liability Waiver: The Client waives claims against Klein’s for injuries or damages incurred during the rental period.
Client’s Liability for Damages: The Client is responsible for damages due to various causes, including fire, theft, and misuse.
Sticker Removal Charge: A $75 fee applies for each sticker left on the cart.
Key Return Fee: A $75 charge is levied for each unreturned key.
Return Location: Golf carts must be returned to the designated drop-off point.
Prohibition on Alterations: No tampering with the cart is allowed.
Maintenance Responsibilities: The Client is responsible for battery water in electric carts and checking oil in gas carts for monthly rentals.
Damage Charges: The Client’s credit card will be charged for cart damages, with notification of charges.

General Provisions

Entire Agreement: This document constitutes the entire agreement between Klein’s and the Client.
Amendment: Any amendment to this Agreement must be in writing and signed by both parties.
Severability: If any provision is found unenforceable, the remaining provisions will still be in effect.
Waiver: Failure by Klein’s to enforce any provision does not constitute a waiver of that provision.

By agreeing to these Terms and Conditions, the Client acknowledges they have read, understood, and agreed to abide by all terms set forth herein. This Agreement is effective upon the Client’s acceptance.

Security Deposit

Security Deposit Requirement: A security deposit is required at the time of placing the rental order. This deposit is a pre-authorization held against the Client’s credit card or collected via other agreed payment methods.
Deposit Amount: The amount of the security deposit will be determined based on the type and quantity of the rental items. The specific deposit amount for each item or package will be clearly stated during the reservation process.
Purpose of the Deposit: The security deposit serves as a financial guarantee against any damage, excessive wear and tear, loss, or other liabilities incurred during the rental period. This includes, but is not limited to:
- Damages to the rental item beyond ordinary wear and tear.
- Loss or theft of the rental item or any of its components.
- Costs associated with the recovery of the rental item if left in an unauthorized location.
- Charges for additional cleaning if the item is returned in an excessively dirty condition.
- Fees for late return or failure to return the rental item.
Assessment of Damages: Upon return of the rental items, Klein’s will inspect the condition of the items. If damages or losses are observed, the cost of repair or replacement will be assessed and deducted from the security deposit. Klein’s will provide a detailed invoice or receipt outlining any such charges.
Fair Wear and Tear Exclusion: Normal wear and tear, which refers to the minor and reasonable wear expected from the typical use of the rental item, will not be charged to the Client.
Deposit Return Policy: The security deposit, or the remaining balance after any deductions, will be returned to the Client within 30 days after the end of the rental period. The return will be processed to the same payment method used for the deposit, unless otherwise agreed upon.
Dispute Resolution: In the event of a dispute over deductions made from the security deposit, the Client is encouraged to contact Klein’s directly to seek a resolution. Klein’s commits to reviewing each case fairly and providing justification for any charges deducted.
Documentation of Condition: To ensure fairness, Klein’s advises Clients to document the condition of the rental items at the time of delivery and again at the time of return. This documentation may include photographs or videos, which can serve as a reference in case of disputes regarding the condition of the items.
Additional Charges: If the cost of repair, replacement, or other liabilities exceeds the amount of the security deposit, the Client will be responsible for paying the additional amount. Klein’s will provide a detailed invoice for any additional charges, and the Client agrees to settle these charges promptly.
Non-Refundable Portions: In cases where the rental item is not returned, or is returned in a condition that renders it unusable or significantly depreciated in value, the security deposit or a portion thereof may be non-refundable, at the discretion of Klein’s.

Liability Exclusion Clause

Scope of Liability Exclusion

In entering into this Agreement with Klein’s Rentals, LLC (“Klein’s”), the Client expressly acknowledges and agrees that Klein’s shall not be held liable for any damages, losses, or liabilities that may arise from the use, malfunction, or presence of the rental equipment and services provided by Klein’s. This liability exclusion is broad and encompasses, but is not limited to, the following circumstances:

Fire Damage: Klein’s is exempt from liability for any damages or losses due to fire incidents, whether affecting rental equipment, personal or real property, or causing bodily injury or death.
Water Damage: Klein’s disclaims responsibility for water damage affecting the rental equipment or any property of the Client.
Theft or Burglary: Klein’s denies liability for theft or burglary of the rented items or any property where these items are stored.
Vandalism: Klein’s is not responsible for any acts of vandalism against the rental equipment or the Client’s property.
Weather-Related Damages: Klein’s will not be held liable for damages resulting from weather conditions, including storms, floods, hurricanes, earthquakes, or other natural events.
Electrical Malfunction: Klein’s absolves itself from liability for any electrical malfunction of rental equipment and any resulting damage.
Equipment Misuse: Klein’s disclaims all responsibility for damages, injury, or death resulting from misuse or improper handling of rental equipment by the Client or third parties.
Accidents Involving Rental Equipment: Klein’s is indemnified against any accidents or injuries involving the use of the rented equipment.
Loss of Use: Klein’s is not liable for any loss of use of the rental equipment or the Client’s property.
Data Loss: Klein’s renounces responsibility for the loss of data resulting from the use of electronic or digital equipment.
Third-Party Actions: Klein’s is not liable for actions by third parties affecting the Client or rental equipment.
Injury to Individuals: Klein’s disclaims responsibility for injuries to individuals resulting from the use of rental equipment.
Property Damage: Klein’s shall not bear liability for damage to properties, rented or owned by the Client, due to the use of rental equipment.
Equipment Failure: Klein’s is not responsible for the failure of rental equipment during the rental period.
Violation of Laws: Klein’s disclaims liability for any legal violations by the Client while using rental equipment.
Indirect/Consequential Damages: Klein’s is not responsible for indirect or consequential damages arising from the use of rental equipment.
Pest Infestation: Klein’s is not liable for pest infestation within the rental equipment or on the Client’s property.
Chemical Exposure: Klein’s denies liability for damage or injury from exposure to hazardous materials in or on rental equipment.
Noise Pollution: Klein’s is not liable for noise pollution or disturbances caused by the use of rental equipment.
Environmental Damage: Klein’s disclaims responsibility for environmental damage caused by the use or disposal of rental equipment.
Operational Errors: Klein’s is not liable for operational errors by the Client or third parties in using the rental equipment.
Business Loss: Klein’s is exempt from claims for loss of business, revenue, or profits due to rental equipment use or failure.

Client’s Acknowledgment and Consent

By initiating service with Klein’s, the Client affirms their understanding and acceptance of this Liability Exclusion Clause. This acknowledgment signifies the Client’s agreement to indemnify and hold harmless Klein’s from any claims, damages, losses, liabilities, or expenses arising in connection with the use of Klein’s rental services and equipment.

Delivery and Pickup Time Disclaimer

Non-Guarantee of Timings

Klein’s Rentals, LLC (“Klein’s”) endeavors to provide timely and efficient delivery and pickup services for all rental equipment, including those designated for priority delivery or pickup. However, Klein’s does not guarantee specific delivery or pickup times. This non-guarantee applies to all orders, including those with requested or presumed priority status.

Fluctuations in Service Times: Due to variables that may be beyond our control, such as traffic conditions, weather, unforeseen logistical challenges, or other external factors, Klein’s cannot assure precise adherence to scheduled delivery or pickup times.
Priority Services: While Klein’s endeavors to meet the Client’s needs for priority delivery or pickup, it is important to understand that these services are subject to availability and operational capabilities. Despite our best efforts, such services may encounter the same potential delays as standard delivery and pickup due to unforeseen circumstances, including but not limited to, weather conditions, logistical constraints, or operational disruptions. Consequently, Klein’s cannot provide an absolute guarantee regarding the timing for priority services. Moreover, it is expressly stated that any payments or fees paid by the Client for the purpose of securing priority delivery or pickup scheduling services are non-refundable. The Client acknowledges and agrees that these fees compensate for the allocation of resources and efforts to attempt to meet the requested timing and do not guarantee the outcome. Thus, the Client assumes the risk of any potential delays, acknowledging that such priority service fees are not recoverable in the event of any delay, regardless of the cause.
Client Notification: In the event of any significant delay or change in the scheduled time, Klein’s will endeavor to notify the Client at the earliest possible convenience.
Responsibility and Compensation: Klein’s is not responsible for any loss, damage, or inconvenience caused by delays in delivery or pickup. Consequently, no compensation or refunds will be provided for such delays.

By accepting these terms, the Client acknowledges the potential for variability in delivery and pickup times and agrees not to hold Klein’s liable for any inconvenience or loss resulting from such delays.

Kashering Service Liability and Client Responsibilities

Scope of Kashering Service

Klein’s Rentals, LLC offers Kashering services to Clients, involving making kitchen appliances and surfaces kosher. This service may be carried out by Klein’s, its partners, or a third-party service hired by Klein’s.

Liability for Damages

Exemption from Liability: Klein’s is not liable for any damages to the rental home, villa, kitchen, or home surfaces, appliances, or materials during or after the Kashering process. This encompasses physical damage, surface/material degradation, and any other forms of damage.
Client Responsibility: The Client assumes full responsibility for all damages, injuries, or fatalities arising from the Kashering service. The responsibility extends to damages to property, appliances, surfaces, and materials.

Client Agreement and Permissions

Permission Requirement: The Client confirms that necessary permissions have been obtained from the owner or management of the property where the Kashering service is conducted.
Client Liability: The Client is fully liable for any consequences, including damages or penalties, resulting from the Kashering service, particularly if performed without proper authorization.

Additional Liability Clauses

Compliance with Standards: Klein’s ensures that the Kashering process follows standard practices. However, Klein’s does not guarantee the adherence to any specific religious or kosher standards and is not liable for any religious or dietary infringements.
Indemnification: The Client agrees to indemnify and hold harmless Klein’s from any claims, damages, or losses arising from the Kashering service, including claims related to religious or dietary non-compliance.
Third-Party Services: If the service is performed by a third party, Klein’s is not responsible for the actions or omissions of these third-party service providers.
Property Alterations: The Client acknowledges that Kashering may involve alterations to property surfaces or appliances and accepts all associated risks.
Insurance and Damage Claims: The Client is advised to secure appropriate insurance coverage for the property against potential damage from the Kashering process. Klein’s is not responsible for processing or advocating for any damage claims on behalf of the Client.

Acknowledgment of Terms

By requesting the Kashering service, the Client agrees to these terms, acknowledging their responsibilities and the limitations of Klein’s liability. The Client’s decision to proceed with the service is an affirmation of their understanding of these terms and their agreement to indemnify Klein’s against potential liabilities.

Golf Cart Rental Agreement

Jurisdiction

This Agreement is governed by the laws of the State of Florida.

Golf Cart Rental Specific Terms

Acceptance of Condition: The Client acknowledges the golf cart’s good condition at the time of delivery.
Ownership and Authorization: Title remains with Klein’s. Only authorized parties may use the cart at designated locations.
Disclaimer: Klein’s is not the manufacturer and offers no warranty against defects.
Unsafe Condition Protocol: The Client must discontinue use and return the cart if it becomes unsafe or in disrepair.
Return Obligations: The Client must return the cart in good condition, barring ordinary wear and tear. The Client is liable for any loss of keys, parts, or attachments.
Klein’s Liability Limitation: Klein’s is not liable for any loss, delay, or damage due to cart defects.
Indemnification: The Client indemnifies Klein’s against all losses or damages resulting from cart operation, handling, or transportation.
Legal Obligations: The Client must notify Klein’s of any legal actions affecting the cart and indemnify Klein’s against all related losses.
Rental Period Compliance: The Client must adhere to the rental period and is liable for additional charges or legal fees for non-compliance.
Rate Adjustments: Klein’s may adjust rates for late payments.
Liability Waiver: The Client waives claims against Klein’s for injuries or damages incurred during the rental period.
Client’s Liability for Damages: The Client is responsible for damages due to various causes, including fire, theft, and misuse.
Sticker Removal Charge: A $75 fee applies for each sticker left on the cart.
Key Return Fee: A $75 charge is levied for each unreturned key.
Return Location: Golf carts must be returned to the designated drop-off point.
Prohibition on Alterations: No tampering with the cart is allowed.
Maintenance Responsibilities: The Client is responsible for battery water in electric carts and checking oil in gas carts for monthly rentals.
Damage Charges: The Client’s credit card will be charged for cart damages, with notification of charges.

General Provisions

Entire Agreement: This document constitutes the entire agreement between Klein’s and the Client.
Amendment: Any amendment to this Agreement must be in writing and signed by both parties.
Severability: If any provision is found unenforceable, the remaining provisions will still be in effect.
Waiver: Failure by Klein’s to enforce any provision does not constitute a waiver of that provision.

Priority Delivery and Pickup Policy

Non-Refundable Priority Options: Please be advised that fees paid for priority delivery or priority pickup services are non-refundable, even in cases where Klein’s delivers outside the purchased priority time frames.

Delivery and Pickup Time Disclaimer

No Guaranteed Times: Klein’s does not guarantee specific delivery and pickup times. These are subject to varying uncontrollable factors such as traffic conditions, weather, and other unforeseen circumstances.

Liability Release for Property Access

Liability Waiver for Property Access:
- Permission to Enter: If the Client grants permission to Klein’s or its employees to enter the delivery address, home, or property (with or without a garage or property code) for the purpose of delivering or picking up Klein’s items, it is agreed that:
- Waiver of Liability: Klein’s will not be held liable for any incidents such as theft, damage, or injury that may occur as a result of this access.
- Client’s Agreement: By choosing to allow Klein’s this access, the Client acknowledges and agrees to these terms and accepts all associated risks. This agreement is understood and agreed upon at the point of checkout.

Pool Safety Gate Addendum

Introduction to Pool Safety Gate

Klein’s Rentals, LLC (“Klein’s”) provides a pool safety gate as part of its rental offerings to enhance safety and security around swimming pool areas for the Client. The pool safety gate is designed to act as a barrier to help prevent unsupervised access to the pool area by young children, animals, and unauthorized persons. However, the effectiveness of the pool safety gate is subject to proper use, regular inspection, and environmental factors.

Acknowledgment of Limitations

The Client acknowledges that while the pool safety gate serves as a deterrent to accidental entry into the pool area, it is not an infallible solution. Gates can be subjected to movement or displacement due to weather conditions, force exerted by animals, children, or adults, and other unforeseen circumstances including, but not limited to, actions by third parties such as landscaping companies which may move or alter the gate, potentially compromising its integrity and safety features.

Client’s Responsibilities

Regular Inspection and Maintenance: The Client agrees to regularly inspect the pool safety gate during the rental period to ensure it is in proper working condition and securely in place. This includes checking for any damage, displacement, or wear that could affect its functionality.
Notification of Issues: The Client must promptly notify Klein’s of any issues, damage, or displacement of the pool safety gate. Until such time as Klein’s can address the issue, the Client assumes responsibility for taking reasonable measures to ensure the safety of the pool area.
Acknowledgment of Risks: The Client acknowledges that there are inherent risks associated with swimming pools and pool areas, and that the pool safety gate does not eliminate these risks. The Client agrees to supervise the use of the pool area actively and to educate all occupants and guests on the proper use of the pool safety gate and the importance of pool safety.

Liability Waiver for Pool Safety Gate

Klein’s shall not be held liable for any incidents, injuries, or fatalities that may occur in or around the pool area, even if related to the presence, absence, condition, or functionality of the pool safety gate. The Client waives any right to hold Klein’s accountable for any accidents, injuries, or damages arising from or related to the pool safety gate. This waiver includes, but is not limited to, incidents caused by environmental factors, third-party actions, or failure to use, inspect, or maintain the gate properly.

Comprehensive Release

The Client agrees to indemnify and hold harmless Klein’s from any claims, liabilities, damages, losses, or expenses, including legal fees, arising from the use, misuse, or inability to use the pool safety gate, or from the failure of the gate to prevent access to the pool area. This indemnification covers all potential claimants, including but not limited to, the Client’s family members, guests, invitees, and any individuals accessing the pool area.

Final Acknowledgment

By accepting these Terms and Conditions, the Client confirms their understanding and agreement to this Pool Safety Gate Addendum, acknowledging their role in ensuring the safe use of the pool area and their acceptance of the limitations and responsibilities associated with the use of the pool safety gate. The Client’s acceptance of these terms is essential for the rental agreement with Klein’s and signifies a comprehensive release of liability for Klein’s regarding the pool safety gate and pool area.

This addendum is hereby incorporated into the existing Terms and Conditions agreement between Klein’s and the Client, and by agreeing to the original Terms and Conditions, the Client also agrees to the terms of this Pool Safety Gate Addendum.

Catered Frozen Food Package Handling Services

This section outlines the terms and conditions under which Klein’s Rentals, LLC (“Klein’s”) offers the service of accepting, storing, and delivering catered frozen food packages on behalf of the Client. This service is provided with the understanding that Klein’s acts as an intermediary to facilitate the storage and delivery of frozen food packages and is not directly involved in the preparation, packaging, or handling of the food items themselves.

Service Description: Klein’s agrees to accept delivery of catered frozen food packages addressed to the Client, store these packages in freezers or refrigerated storage facilities (which may be owned by Klein’s or a third party), and deliver these packages to the Client according to the delivery instructions provided by the Client. This service is subject to the availability of storage space and the operational capacity of Klein’s and its affiliates.
Client Responsibilities:
- The Client is responsible for notifying Klein’s of the expected delivery date and time of the catered frozen food package.
- The Client must provide detailed delivery instructions, including any specific handling or storage requirements.
- It is the Client’s responsibility to communicate any changes, delays, or cancellations in the delivery schedule to Klein’s in a timely manner.
- The Client must notify Klein’s immediately of any issues, damages, or concerns regarding the delivered package.
Limitation of Liability:
- Klein’s shall not be liable for any delay, loss, damage, spoilage, or deterioration of the food items during storage, handling, or delivery caused by circumstances beyond Klein’s control. This includes, but is not limited to, power outages, equipment failures, natural disasters, acts of God, labor disputes, acts of war or terrorism, and any other external factors.
- Klein’s is not responsible for the integrity of the packaging or the condition of the food items upon arrival at Klein’s storage facilities.
- Klein’s will not be liable for any loss or damage arising from the food package being left out of the freezer or refrigerator for extended periods due to delays in delivery or pickup, or any other reasons outside of Klein’s direct control.
- The Client acknowledges that Klein’s does not guarantee the maintenance of a specific temperature within its storage facilities and that the risk of spoilage or damage to the food items due to improper temperature control is solely the Client’s responsibility.
Indemnification: The Client agrees to indemnify, defend, and hold harmless Klein’s Rentals, LLC, its officers, directors, employees, agents, and third parties, for any losses, costs, liabilities, and expenses (including reasonable attorney’s fees) relating to or arising out of the Client’s use of or inability to use the service, any user postings made by the Client, the Client’s violation of any terms of this Agreement or the Client’s violation of any rights of a third party, or the Client’s violation of any applicable laws, rules, or regulations.
No Guarantees: Klein’s makes no guarantees regarding the uninterrupted or error-free operation of the storage and delivery service. Klein’s reserves the right to terminate or suspend the service at any time without notice and for any reason, including but not limited to breach of these terms and conditions by the Client.

By engaging in this service, the Client acknowledges and agrees that Klein’s Rentals, LLC is not responsible for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses, resulting from the service. The Client’s use of Klein’s catering frozen food package handling services constitutes an agreement to these terms and a waiver of the right to hold Klein’s liable for any issues arising from the service as detailed above.

Sukkah Rentals and Services

Scope of Services

Klein’s Rentals, LLC (“Klein’s”) offers Sukkah rentals, including optional services such as construction setup and takedown, addition of sandbags, securing the Sukkah with zip ties, leveling on uneven surfaces, and ensuring stability to prevent components like wood, schach, tarp, and poles from falling.

Liability and Risk Assumption

Assumption of Risk: The Client assumes all risks associated with the use of the Sukkah during the rental period, which is defined as the time between delivery and pickup by Klein’s. Klein’s is not liable for any damages or injuries to the Client, anyone else, or any property. This includes, but is not limited to:
a. Damage to Rental Property: Klein’s is not liable for any damages to the rental property where the Sukkah is installed. This includes any structural damage, surface damage, or any other type of damage to the property as a result of setting up, using, or taking down the Sukkah.
b. Damage to Private Property: Klein’s is not liable for any damages to the Client’s private property or any third party’s property. This encompasses damage to landscaping, buildings, vehicles, outdoor furniture, or any other items or structures on the property.
c. Personal Injury: Klein’s is not liable for any injuries to the Client, their family members, guests, or any other individuals that may occur as a result of using the Sukkah. This includes injuries from falling components, improper use, or accidents during setup and takedown.
d. Weather-Related Damage: Klein’s is not liable for any issues arising from bad weather or wind. The Client assumes all risks if they use the Sukkah during or after adverse weather conditions, including potential damage to the Sukkah, property, or personal injury.
e. Negligence: Klein’s is not responsible for any damage or injury resulting from the Client’s negligence or failure to follow the provided guidelines and instructions for the proper use and maintenance of the Sukkah.
Notification of Issues: The Client must notify Klein’s by email within 1 hour if an issue occurs and should not use the Sukkah until the issue is resolved.

Permissions and Responsibilities

Property Permission: It is the Client’s full responsibility to receive permission from the property owner or management company to place a Klein’s Rentals Sukkah on or near the property. Klein’s will assume the Client has obtained this permission unless stated otherwise in an email at least 1 month before delivery.
Fees for Unauthorized Placement: If the Sukkah needs to be moved or removed before the rental period ends due to lack of permission, the Client is liable for any associated fees or issues and will incur a $400 fee from Klein’s. Klein’s cannot guarantee a specific date to resolve such issues but will do so within 48 hours.
Return for Repairs: The Client may incur a $200 fee if Klein’s is required to return to the rental site to resolve an issue or fix the Sukkah construction.

Client Responsibilities

Inspection and Maintenance: The Client is responsible for regularly inspecting and maintaining the Sukkah during the rental period to ensure it remains in good condition.
Safety Measures: The Client must adhere to all safety measures and guidelines provided by Klein’s for the proper use of the Sukkah, including weight limits for hanging items and rules for securing flammable decorations.
Use of Materials: Only approved materials should be used within or around the Sukkah to prevent damage or safety hazards.
Prohibited Actions: The Client is prohibited from altering the structure, moving the Sukkah after it has been set up, or using it for purposes other than its intended use.

Contract Modifications

Klein’s reserves the right to modify this Agreement at any time. It is the Client’s responsibility to regularly review the Agreement or request the latest version from Klein’s. Continued use of Klein’s services following any modifications to this Agreement constitutes the Client’s acceptance of the updated terms.

Right to Refuse Service

Pricing and Scheduling Issues

Klein’s reserves the right to refuse, cancel, or modify any order under the following circumstances:

Pricing Errors:
- Incorrect Pricing: In the event of a pricing error on the website, online store, or during the reservation process, Klein’s reserves the right to refuse or cancel any orders placed for items listed at the incorrect price. This applies whether the order has been confirmed and charged. Klein’s will notify the Client of such errors and provide the option to reconfirm the order at the correct price or cancel it.
- Refunds for Incorrect Pricing: If the Client’s order is canceled due to a pricing error, any payment already processed will be refunded in full using the original payment method.
Scheduling Conflicts:
- Unavailable Dates: Klein’s reserves the right to refuse or cancel any order if there is a scheduling conflict or if the requested dates are unavailable. Clients will be notified as soon as possible and offered alternative dates or a full refund.
- Service Capacity Limits: If Klein’s reaches its capacity limit for a particular date or service, it reserves the right to refuse additional orders to ensure quality and timely service for existing clients.
Inventory Shortages:
- Out-of-Stock Items: If an item becomes unavailable after an order has been placed, Klein’s reserves the right to cancel the order for that item. Clients will be notified and given the option to select a different item or receive a refund.
- Substitutions: In some cases, Klein’s may offer a similar item as a substitute for the out-of-stock item. The Client will be informed of the substitution and can choose to accept it or cancel the order.
Client Information and Compliance:
- Incomplete or Inaccurate Information: Klein’s reserves the right to refuse service if the Client provides incomplete, inaccurate, or unverifiable information during the reservation process.
- Non-Compliance with Terms: Klein’s may refuse service to clients who do not comply with the Terms and Conditions, including but not limited to, failure to provide necessary permissions for property access or failure to adhere to usage guidelines.
Unforeseen Circumstances:
- Force Majeure: Klein’s reserves the right to cancel orders due to unforeseen circumstances beyond its control, such as natural disasters, strikes, or other events that prevent the fulfillment of the order. In such cases, clients will be notified and given the option to reschedule or receive a refund.
- Operational Disruptions: Any disruptions in Klein’s operations, including technical issues or logistical challenges, may result in the refusal or cancellation of orders. Clients will be informed promptly and provided with alternative solutions or refunds.

Client Notification and Resolution

Timely Communication: Klein’s will make every effort to notify clients of any issues related to pricing, scheduling, or inventory as soon as they are identified.
Refund Process: Any refunds due to pricing errors, scheduling conflicts, inventory shortages, or other issues will be processed promptly. Refunds will be issued to the original payment method used by the Client.

Weather-Related Damages and Liability Clause

The Client acknowledges that Klein’s Rentals, LLC (“Klein’s”) is not liable for any damage or loss caused by hurricanes, storms, or other natural weather-related events. The Client assumes full responsibility for any damage to Klein’s rental equipment resulting from such weather conditions. In the event that rental items are damaged due to natural weather events, the Client agrees to pay the full market value of the damaged items, which will be charged to the Client’s provided payment method.

Storm Preparedness and Early Pickup:

If severe weather conditions are forecasted, including but not limited to hurricanes, tropical storms, or severe thunderstorms, the Client is required to contact Klein’s at least 48 hours in advance to schedule an early pickup of rental equipment. The Client will be responsible for a $350 early pickup fee to cover the additional costs associated with weather preparedness. If the request for early pickup is made within 24 hours of the approaching weather event, the early pickup fee will increase to $600. Klein’s reserves the right to decline the request for early pickup, in which case the Client is fully liable for any and all damage to the rental equipment or any other property, as well as injuries to people, caused by the equipment during or after the weather event.

No Refunds for Early Returns:

Klein’s does not offer refunds for early returns of rental equipment for any reason, including weather preparedness or changes in plans. All rental fees remain non-refundable, regardless of the duration of use.

Liability for Damage to Private Property:

In the event that adverse weather conditions cause damage to private property, including homes, villas, vehicles, or personal belongings, Klein’s is not liable for any such damages. The Client assumes full responsibility for all damages to their property or the property of others, whether caused directly or indirectly by Klein’s equipment during adverse weather conditions.

Client’s Responsibility:

The Client agrees to release and indemnify Klein’s from any and all liability, claims, or damages arising from weather-related incidents, including but not limited to injury to persons or damage to property caused by the use of Klein’s rental equipment during or after a weather event.

Klein’s Rentals reserves the right to refuse or delay rental delivery or pickup if weather conditions pose a threat to the safe handling of the equipment or property.

By agreeing to these Terms and Conditions, or by utilizing Klein’s items or services at signup or by placing an order, whether or not the item has been delivered, the Client acknowledges they have read, understood, and agreed to abide by all terms set forth herein. This Agreement is effective upon the Client’s acceptance through any of these actions.

View the privacy policy here.